Privacy Policy
Last updated: February 1, 2026
ServiceCall Tracker (“we,” “us,” or “our”) is operated by BasisWeb. This policy explains what data we collect, how we use it, and your rights.
Information We Collect
When you use our site or fill out forms, we may collect:
- Name, email address, and phone number
- Business name and industry
- Form responses (audit questions, pain points, service needs)
- Usage data (pages visited, time on site, device type)
How We Use Your Information
- To contact you about our services
- To personalize your audit report and system demo
- To improve our website and services
- To send you relevant follow-up communications (you can opt out at any time)
Third-Party Services
We use the following third-party services:
- Calendly — for scheduling calls. Subject to Calendly's Privacy Policy.
- Resend — for delivering email notifications to our team when you submit a form.
- Google Analytics — for understanding how visitors use our site. Data is aggregated and anonymized.
Cookies
We use cookies for analytics purposes only. We do not use advertising or tracking cookies. You can disable cookies in your browser settings at any time.
Your Rights
You have the right to:
- Request a copy of the data we hold about you
- Request deletion of your data
- Opt out of any marketing communications
To exercise any of these rights, contact us at the email below.
Contact Us
If you have questions about this privacy policy, contact us at hello@basisweb.net.